When you use a browser, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.
Below are the instructions to clear the cache and cookies in Internet Explorer, Google Chrome, and Mozilla Firefox.
Microsoft Edge
Step 1: Open Edge
- Open Edge
Step 2: Access the Safety Menu
- Click on the gear icon in the upper-right corner to open the Tools menu.
- Select
Safety.
Step 3: Delete Browsing History
- Click on
Delete browsing history....
Step 4: Select Data to Delete
- Check the boxes for
Temporary Internet files and website filesandCookies and website data. - Click
Delete.
Google Chrome
Step 1: Open Google Chrome
- Open Google Chrome.
Step 2: Access Clear Browsing Data
- Click on the three dots in the upper-right corner to open the menu.
- Select
Clear browsing data....
Step 3: Choose Time Range and Data Types
- In the pop-up window, select the time range for which you want to clear data (e.g.,
Last hour,Last 24 hours,All time). - Check the boxes for
Cookies and other site dataandCached images and files.
Step 4: Clear Data
- Click on
Clear data.
Mozilla Firefox
Step 1: Open Mozilla Firefox
- Open Mozilla Firefox.
Step 2: Access Options
- Click on the three horizontal lines in the upper-right corner to open the menu.
- Select
Settings.
Step 3: Go to Privacy & Security
- In the left sidebar, click on
Privacy & Security.
Step 4: Clear Data
- Scroll down to the
Cookies and Site Datasection. - Click on
Clear Data....
Step 5: Select Data to Clear
- Check the boxes for
Cookies and Site DataandCached Web Content. - Click on
Clear.
Safari
Step 1: Open Safari
- Open Safari.
Step 2: Access Settings
- Click on
Safariin the top menu bar. - Select
Settings.
Step 3: Go to the Privacy Tab
- In the Preferences window, click on the
Privacytab.
Step 4: Manage Website Data
- Click on
Manage Website Data....
Step 5: Remove All or Specific Data
- To remove all data, click on
Remove All. - To remove data for specific sites, select the site(s) and click on
Remove.