If you are facing difficulties logging in to the Bot MD app, it may be because the settings for your network or any security devices (such as a proxy, firewall, antivirus software, or VPN) are interfering.

Troubleshooting steps

Step 1 Check if you are on a VPN

If you have a VPN enabled on your device, disable it and attempt to log in again.

Step 2 Clear your device cache

Uninstall and reinstall the application. Attempt to login again and check if the problem persist.

If you still encounter the same issue, click here to submit a ticket at our login support form.